Privacy Policy
At Tradeshala, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, programs, and services.
1. Information We Collect
When you register, enrol, or interact with our services, we may collect the following information:
- Personal Information: Name, email address, phone number, billing details, and other contact information.
- Payment Information: Processed securely through third-party payment gateways (we do not store your credit/debit card details).
- Program Usage Data: Login details, progress tracking, and engagement with course content.
- Technical Data: Device information, browser type, IP address, and cookies to improve user experience.
2. How We Use Your Information
We use the information collected to:
- Enrol you in our programs and provide access to courses.
- Communicate updates, reminders, and important announcements.
- Issue certificates and manage mentorship or internship records.
- Process payments and maintain financial records.
- Improve our website, content quality, and learning experience.
- Respond to queries, refund requests, or support needs.
3. Sharing of Information
We respect your privacy and will never sell or rent your personal information.
We only share your data with:
- Payment processors for secure transactions.
- Service providers (e.g., hosting, email, communication tools) essential for program delivery.
- Legal authorities, if required by law or to protect our rights.
4. Data Retention & Security
- We retain your data only as long as necessary to provide services and comply with legal obligations.
- All personal information is stored securely using encryption and restricted access controls.
- While we take industry-standard precautions, no system is 100% secure. We cannot guarantee absolute data security.
5. Cookies & Tracking Technologies
- Our website uses cookies to enhance user experience, store preferences, and track performance.
- You can disable cookies in your browser settings, but some features may not function properly without them.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Update, correct, or delete your information.
- Opt-out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to read their policies.
8. Policy Updates
Tradeshala may update this Privacy Policy from time to time. The latest version will always be available on this page. Continued use of our services implies acceptance of these updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or data handling, please reach out:
Email: info@tradeshala.co.in
